FAQ

FAQ

How long will my order take to arrive?

Co.As.It. guarantees that all orders within Australia will arrive to the intended address within 10 days of placing your order. All orders outside of Australia should arrive within 21 days. Due to specific international customs requirements, Co.As.It. cannot guarantee an exact timeframe in which you will receive your order. All international orders will be provided with a tracking number which allows you to constantly monitor the shipment status.

Do I receive a notification once I have made a purchase?

Co.As.It. will provide you with an order confirmation as soon as your order has been processed. You will also recieve a confirmation message from our payment gateway provider to confirm that your paymnet has been approved.

If there is a problem with my order who do I contact?

If, for whatever reason, you encounter problems when placing your order, please contact sales@coasit.org.au. We will be in contact with you within 24 hours to rectify your issue.